How to Use Slash Perks

Overview

Slash Perks gives eligible Slash customers access to discounts, credits, and partner offers that can help lower the cost of running and scaling a business. Perks may include offers for accounting software, cloud infrastructure, sales and marketing tools, customer support platforms, productivity tools, and other business services.

Before you start

• Make sure you're signed in to the correct Slash account or business entity.
• Confirm that your business is eligible for the perk you want to claim.
• Review the partner's terms, including plan requirements, redemption steps, expiration dates, and whether the offer is for new customers only.
• If you're claiming a perk on behalf of your company, make sure you have permission to sign up for or purchase the partner's product.

How to find Slash Perks

You can browse Slash Perks from the Slash Perks page while signed in to your Slash account. Perks are organized by partner and may include details such as the offer amount, discount, credit, product category, and redemption instructions.

Examples of perks may include software discounts, cloud credits, startup tools, communications tools, accounting products, and other services. The exact offers available to you may differ based on your account, location, and the partner's requirements.

How to claim a perk

1. Open the Slash Perks page and choose the offer you want to use.
2. Review the perk details, including the offer value, eligibility rules, expiration date, and redemption steps.
3. Click the claim or redemption button for that perk.
4. Follow the partner's instructions. You may need to create an account, upgrade to a specific plan, enter a promo code, submit a form, or verify your company details.
5. Save a copy of any confirmation email, promo code, or approval message in case you need to reference it later.

Understanding perk terms

Each perk is offered by a third-party partner, so the partner's terms control how the offer works. Some perks apply only to new customers, some require a paid plan, and some are issued as credits that expire after a set period.

Available perks can change over time. Before you claim an offer, review the perk details, eligibility requirements, expiration dates, and any terms set by the partner.

Before you redeem an offer, check whether it renews automatically, whether you'll be charged after a trial or credit period ends, and whether the offer can be combined with other promotions. If you're unsure, contact the partner before completing the signup.

Managing perks after you claim them

After you claim a perk, the partner usually manages the product, billing, account access, and support for that offer. Slash helps you discover the perk, but the partner may handle approval, provisioning, activation, and any product-specific questions.

If a perk includes a credit or discount period, add a reminder before the offer ends so you're not surprised by future charges. You should also keep track of who on your team owns the partner account and which email was used to claim the offer.

If a perk isn't working

• You can't access the perk: Make sure you're signed in to the correct Slash account and that your business is eligible for the offer.
• The promo code doesn't work: Check the partner's terms, expiration date, and whether the code applies to your selected plan or region.
• The partner says you're not eligible: The partner may have additional requirements, such as new-customer status, company size, location, plan type, or industry.
• You were charged unexpectedly: Review the partner's billing terms and contact the partner's support team. Slash typically doesn't control partner billing after you redeem the offer.

Need more help?

If you have trouble finding or opening Slash Perks, reach out through the in-app chat in your Slash dashboard. If you've already redeemed a perk and need help with the partner product, billing, activation, or account setup, contact the partner's support team directly.