Question 1

What is Slash?

Accepted Answer

Slash is a modern business banking platform built for internet companies. Run all your financial operations from one powerful account. Offers:  Checking accounts with no monthly fees Up to $200M in FDIC insurance Charge cards Reimbursements Wires, ACH, and international wires Treasury management Finance automations including invoicing, accounting automations, and expense reimbursements Customizable permissions An experience over 5k companies love

Question 2

What do I need to apply for an account?

Accepted Answer

Business information and formation documents (e.g., articles/certificate of formation, registration details); Proof of business address; Identity verification (including government ID) for the company’s control person and any beneficial owner who owns 25% or more of the business. U.S. businesses also require EIN documentation.

Question 3

Can I apply for an account if I'm not physically in the United States or a United States resident?

Accepted Answer

Yes, Slash supports U.S. companies founded by people across the globe as well as non-U.S. companies in most non-prohibited jurisdictions.

Question 4

What companies will you accept as customers?

Accepted Answer

Slash supports most types of businesses, including SaaS, ecommerce, agencies, consultants, law firms, professional services, and real estate. We generally do not support certain high-risk industries, such as money services businesses, adult entertainment, cannabis, and unlawful gambling. Slash may not be a fit for businesses with cash-heavy operations. At this time, we do not open accounts for trusts.

Question 5

Are my deposits FDIC-insured?

Accepted Answer

Slash partners with Column, N.A., an FDIC insured bank, to offer banking services to our customers. Deposit accounts held at Column may be FDIC-insured up to hundreds of millions of dollars. Column works with IntraFi Cash Service (ICS) and other deposit placement partners to distribute eligible funds across a network of participating FDIC-insured banks. Deposits are placed below the $250,000 FDIC insurance limit per depositor, per insured bank, per ownership category, and distributed across multiple banks to expand total coverage, potentially to hundreds of millions of dollars, subject to program terms, eligibility, and applicable FDIC requirements.

Question 6

Is it secure to use Slash?

Accepted Answer

Yes, we take account and date security very seriously. Measures include: HTTPS on all pages with HSTS; annual third-party penetration testing; passwords hashed with bcrypt; time-based one-time passwords for 2FA (no SMS); encrypted database and uploaded images with additional encryption for sensitive data like SSNs; debit/credit card numbers are never stored.

Question 7

What does it cost to use Slash businesses?

Accepted Answer

Free to use — no account minimums, overdraft fees, monthly fees, or account opening fees. Certain premium features may incur fees (mass API payments, Treasury, non-USD card transactions, currency exchange, premium international wire processing). Our Pro plan costs $25/month for free wires and ACHs and some other features.

Question 8

How does Slash make money?

Accepted Answer

Interest on deposits, foreign exchange processing on international wires, interchange fees from card usage, and subscription revenue.

Question 9

How do you price international wires?

Accepted Answer

International wires cost $25 to send. They are sent as OUR which means the recipient receives full amount.

Question 10

Is there a minimum balance requirement for Slash Treasury?

Accepted Answer

No.

Question 11

What do you use my social security number for?

Accepted Answer

To verify your identity. No credit score checks or credit checks are performed using your SSN.

Question 12

Where are my funds kept and how are my deposits FDIC-insured?

Accepted Answer

Slash partners with Column, N.A., an FDIC insured bank, to offer banking services to our customers. Deposit accounts held at Column may be FDIC-insured up to hundreds of millions of dollars. Column works with IntraFi Cash Service (ICS) and other deposit placement partners to distribute eligible funds across a network of participating FDIC-insured banks. Deposits are placed below the $250,000 FDIC insurance limit per depositor, per insured bank, per ownership category, and distributed across multiple banks to expand total coverage, potentially to hundreds of millions of dollars, subject to program terms, eligibility, and applicable FDIC requirements.

Question 13

How does Slash keep my money safe?

Accepted Answer

Checking deposits are held in your business's name across a sweep network of regulated banks. (See "Are my deposits FDIC-insured" above.) Fraud engineering and compliance teams build tools and real-time monitoring to spot and stop suspicious activities.

Question 14

Is it secure to use Slash?

Accepted Answer

Yes, we take account and date security very seriously. Measures include: HTTPS on all pages with HSTS; annual third-party penetration testing; passwords hashed with bcrypt; time-based one-time passwords for 2FA (no SMS); encrypted database and uploaded images with additional encryption for sensitive data like SSNs; debit/credit card numbers are never stored.

Question 15

Is Slash SOC 2-compliant?

Accepted Answer

Yes, Slash is SOC 2 compliant. Contact compliance@slash.com for a copy of the report.

Question 16

What's Plaid?

Accepted Answer

Plaid allows users to securely connect bank accounts to apps. Used by companies like American Express and Venmo. Slash uses Plaid to connect other business bank accounts for quick transfers and centralized financial data.

Question 17

What are Authy and Google Authenticator?

Accepted Answer

Apps for two-factor authentication that generate device-unique codes, providing an extra layer of verification when logging in.

Question 18

Why don't you support SMS two-factor authentication?

Accepted Answer

SMS 2FA can be compromised by hackers porting your phone number (port-out scams). Authy or Google Authenticator can't be compromised this way.

Question 19

I found a security issue with the site. Who should I talk to about this?

Accepted Answer

Contact engineering@slash.com to report a vulnerability or join the bug bounty program. We appreciate it!

Question 20

Where can I find my wire details?

Accepted Answer

Through the Add Funds flow in the Slash dashboard.

Question 21

Can I send money via ACH (electronic transfer)?

Accepted Answer

Yes, for free through the Move Money flow in the Slash dashboard.

Question 22

Can I send wire transfers?

Accepted Answer

Yes, domestic and international wires through the Move Money flow in the Slash dashboard.

Question 23

Can I send wire transfers internationally?

Accepted Answer

Yes, in 30+ currencies via the Move Money flow. USD international wires are $25 and always cover recipient transaction fees.

Question 24

Is the Slash Platinum Card a debit or credit card?

Accepted Answer

The Slash Platinum Card is a secured charge card. Each day, you’ll be able to spend however much you have deposited in your Slash Cash Account, up to your Credit Limit. Your Credit Limit (the maximum amount of money you can spend in a given day), can be found on the Credit Account page. Your Slash Cash Account is comprised of two underlying accounts: the Collateral Account and the Transactional Account. Your Transactional Account is the checking account that you fund and can send funds out of. All funds deposited into the Transactional Account are automatically forwarded to your Collateral Account (up to your Credit Limit). Your Collateral Account secures your balance. When you make a transaction using a card, we place a hold on available funds in your Collateral Account in the amount of the transaction. You may send the funds in your Transactional Account and Collateral Account that are not on hold via Wire or ACH at any point.

Question 25

How often do I need to pay off my card?

Accepted Answer

Your Slash Platinum card must be paid off daily in full. There are two ways to pay off your card: If you have not opted in to making payments from an external account, we will automatically debit your Collateral Account. If you opt in to making payments from an external account, each day you may authorize a one-time payment to us by sending an ACH or wire transfer. When your balance is paid off, you’ll see a “Daily Card Payment” debit in your transaction page with the corresponding amount.

Question 26

How many virtual¹ and physical cards can I create on Slash?

Accepted Answer

By default, every Slash account can create up to 500 virtual and physical cards. If you need to create more than 500 cards, please reach out to our support team at support@joinslash.com. There is no specific limit on the number of physical cards you can create or virtual, only a limit on the aggregate of both.

Question 27

Can I create physical cards for my employees?

Accepted Answer

Yes, the physical cards you create can have the names of your employees.

Question 28

Does applying for a Slash account affect my credit score?

Accepted Answer

No. We do not soft or hard pull your credit.

Question 29

Can I dispute transactions?

Accepted Answer

Yes, read more about submitting disputes here.

Question 30

Does applying for the Platinum Card affect my personal credit score?

Accepted Answer

No personal credit score consideration or credit check during application.

Question 31

Does Slash charge foreign transaction fees?

Accepted Answer

Yes, non-USD debit and credit card transactions are subject to an international transaction fee. That fee won't be refunded even if the transaction is.

Question 32

How do I receive my physical card?

Accepted Answer

You can order as many physical cards as you want via the Slash dashboard, and they will be mailed to the address of your choosing.

Question 33

My card isn't working. What should I do?

Accepted Answer

Ensure the card isn't frozen. Non-admins should contact their account admin. Otherwise, email support@slash.com.

Question 34

Am I protected from fraudulent transactions?

Accepted Answer

Yes, an unauthorized transaction may be eligible for a refund, depending on the circumstances. Read more about submitting disputes here.

Question 35

I've lost my card. Now what?

Accepted Answer

Report the card as lost/stolen from the Slash dashboard. You can then order a new physical card.

Question 36

Can I get cards for my whole team?

Accepted Answer

Yes. Invite your team and issue cards in bulk.

Question 37

Does the Platinum Card have any fees?

Accepted Answer

No annual fees. No interest (paid off daily). International transaction fee on non-USD transactions. For a complete list of fees, see the Slash Secured Commercial Charge Card Agreement.

Question 38

What is Slash Invoicing?

Accepted Answer

Send professional invoices, track receivables, and get paid from your banking dashboard. Generate branded invoices, offer multiple payment methods (crypto, wire, ACH, ACH debit). View who owes what, filter by status. Recurring invoicing, one-click reminders, editable invoices. Incoming payments auto-matched to invoices.

Question 39

How do I get Slash Invoicing?

Accepted Answer

Slash Invoicing is only available to Slash customers. Go to the Invoicing tab in the left profile menu under Workflows.

Question 40

Which payment methods can I choose to enable?

Accepted Answer

ACH or wire transfer instructions, ACH debit (customer opt-in required), crypto.

Question 41

What does it cost to use Slash Invoicing?

Accepted Answer

Nothing, it's free.

Question 42

Can you still record an invoice in Slash if it's paid elsewhere?

Accepted Answer

Yes. Navigate to the Invoicing page and mark as paid with payment date and method.

Question 43

Does Slash Invoicing integrate with accounting software?

Accepted Answer

Standard bank feed imports via QuickBooks, Xero, and Sage. Payment records auto-sync once invoice is paid. CSV downloads are also available.

Question 44

Who has access to request and manage invoices?

Accepted Answer

All Slash admins have access automatically. Custom user permissions can be granted for additional team members.

Question 45

Which accounting software providers does Slash integrate with?

Accepted Answer

QuickBooks Online, Sage, and Xero. CSV downloads are also available.

Question 46

What does it cost to use Slash's accounting automations?

Accepted Answer

Nothing, it's free.

Question 47

What types of transactions can you categorize in Slash and sync to your accounting software?

Accepted Answer

Bills, credit/debit card transactions, expense reimbursements, incoming/outgoing wires, ACH transfers, checks, and internal transfers across Sage/Xero/QuickBooks.

Question 48

Who has access to your accounting automations set-up?

Accepted Answer

It's limited to account admins and bookkeeper roles.

Question 49

Where can I find my account details?

Accepted Answer

The Accounts tab on the dashboard shows accounts with routing and account numbers.

Question 50

Can I have multiple users on my account?

Accepted Answer

Yes, invite as many team members as you want.

Question 51

Can I control the permissioning on user accounts?

Accepted Answer

There are three main access types: Admin (issue cards, move money, manage team), Bookkeeper (view only, no card/money movement/user management), Employee (card, view own transactions only). Additional custom permissions can be added to bookkeepers, admins, and employees, including the ability to request payments, send invoices, and change payment authorization policies.

Question 52

How can I add team members to my account?

Accepted Answer

Through the Users tab in Entity Settings page.

Question 53

How can I remove a user from my account?

Accepted Answer

Through the Users tab in Entity Settings page.

Question 54

Are you compatible with Xero or QuickBooks?

Accepted Answer

Slash is fully integrated with QuickBooks Online and Xero with automatic transaction syncing.

Question 55

Do you generate monthly statements?

Accepted Answer

Yes, they're downloadable from the Documents tab in the dashboard.

Question 56

Can I add my bookkeeper to my Slash account?

Accepted Answer

Yes. Bookkeeper accounts provide access to transaction history and statements, but cannot initiate money movements or change permissions.

Question 57

What is Slash Treasury?

Accepted Answer

Slash Treasury is an investment advisory account provided by Atomic Invest, an SEC-registered investment adviser with brokerage services provided by Atomic Brokerage, a registered broker-dealer and member of FINRA/SIPC.⁶
 Slash Treasury offers portfolios designed to prioritize liquidity and capital preservation, primarily through investments in short-term debt securities: Blackrock BLF T-Fund (TSTXX) and Morgan Stanley Ultra-Short Income Portfolio (MULSX). Manage funds in one place with custom rules to auto-move excess funds.

Question 58

How are my funds in Treasury held and protected?

Accepted Answer

Client assets are held at Atomic Brokerage in client accounts that are separated from company assets, consistent with broker-dealer customer protection rules. In the event of brokerage insolvency, SIPC provides protection for securities and cash up to applicable limits.

Question 59

Is there a maximum balance?

Accepted Answer

No maximum, but check with Slash first if investing over $200M.

Question 60

What protections apply to Slash Treasury accounts?

Accepted Answer

Treasury accounts are protected by SIPC coverage up to $500,000 (including a $250,000 limit for cash) in the event of brokerage firm failure. SIPC does not protect against losses from market fluctuations or investment performance.

Frequently asked questions

General

Pricing

Security & Privacy

Moving Money

Card

Slash Invoicing

Accounting Automations

User Accounts

Slash Treasury

Apply in less than 10 minutes today