Question 1

What is Slash?

Accepted Answer

Slash is a modern banking platform designed specifically for online businesses. We offer a range of products and features, including: Checking accounts. Physical and virtual cards for your entire team with high cash back. Wires and ACH payments Integrations with major accounting platforms like Quickbooks, NetSuite, Xero, and Zoho. Multiple users.

Question 2

What’s the difference between Slash and Chase Business Checking?

Accepted Answer

Slash offers virtually everything your Chase Business Checking account offers and more. On top of a checking account with no monthly minimums or monthly fees, you get: Unlimited virtual and physical cards for your entire team. Analytics software to keep you on top of your finances. FDIC insurance up to hundreds of millions.

Question 3

What’s the difference between Slash and a product like Divvy?

Accepted Answer

Divvy’s “prepaid offering” is not a full fledged checking account, it’s a card that you prepay and can spend out of: You can’t get payouts from marketplaces and payment platforms straight into your Divvy account. You can’t send out unlimited wire and ACH transfers to any bank account in the US. And you can’t get protected with $10m in FDIC insurance.

Question 4

How much does it cost to send wires and ACH transfers with Slash?

Accepted Answer

For users on our Free plan: $1 per ACH $6 per Wire For users on our Pro plan: $0 per ACH $0 per Wire

Question 5

Are my deposits FDIC insured?

Accepted Answer

Deposit accounts held at Piermont Bank are FDIC-insured up to $250k. Deposit accounts held at Column N.A. may be FDIC-insured up to hundreds of millions. Our partner bank, Column N.A., Member FDIC, works with IntraFi Cash Service (ICS) and other deposit partners to distribute your funds across a network of 800 banks (list here). Deposits are split below the $250,000 FDIC limit and placed in banks, expanding coverage to hundreds of millions.

Question 6

How does Slash make money?

Accepted Answer

Slash gets a portion of the merchant fee that Visa applies each time you use your card. The merchant (or vendor) pays this fee—not you. We also earn interest on each customer’s balance; interest is paid to Slash by the Federal Reserve via our Partner Bank, Column N.A., and is not paid by you.

Question 7

Is the Slash Platinum Card a debit or credit card?

Accepted Answer

The Slash Platinum Card is a secured charge card. Each day, you’ll be able to spend however much you have deposited in your Slash Cash Account, up to your Credit Limit. Your Credit Limit (the maximum amount of money you can spend in a given day), can be found on the Credit Account page. Your Slash Cash Account is comprised of two underlying accounts: the Collateral Account and the Transactional Account. Your Transactional Account is the checking account that you fund and can send funds out of. All funds deposited into the Transactional Account are automatically forwarded to your Collateral Account (up to your Credit Limit). Your Collateral Account secures your balance. When you make a transaction using a card, we place a hold on available funds in your Collateral Account in the amount of the transaction. You may send the funds in your Transactional Account and Collateral Account that are not on hold via Wire or ACH at any point.

Question 8

How often do I need to pay off my card?

Accepted Answer

Your Slash Platinum card must be paid off daily in full. There are two ways to pay off your card: If you have not opted in to making payments from an external account, we will automatically debit your Collateral Account. If you opt in to making payments from an external account, each day you may authorize a one-time payment to us by sending an ACH or wire transfer. When your balance is paid off, you’ll see a “Daily Card Payment” debit in your transaction page with the corresponding amount.

Question 9

How many virtual¹ and physical cards can I create on Slash?

Accepted Answer

By default, every Slash account can create up to 500 virtual and physical cards. If you need to create more than 500 cards, please reach out to our support team at support@joinslash.com. There is no specific limit on the number of physical cards you can create or virtual, only a limit on the aggregate of both.

Question 10

Can I create physical cards for my employees?

Accepted Answer

Yes, the physical cards you create can have the names of your employees.

Question 11

Does applying for a Slash account affect my credit score?

Accepted Answer

No. We do not soft or hard pull your credit.

Question 12

Can I dispute transactions?

Accepted Answer

Yes, read more about submitting disputes here.

Question 13

What benefits does Slash offer over traditional checking accounts?

Accepted Answer

Physical and virtual cards for your entire team with high cash back. Actually useful spend, historical balance, and income analytics. An ultra fast interface and mobile app. Free wires and ACH payments. Integrations with major accounting platforms like Quickbooks, NetSuite, Xero, and Zoho. Multiple users.

Question 14

Can I add multiple users to my account?

Accepted Answer

Yes. You can add four types of users to your Slash account: Admins. They can do everything you can do. Buyers. They can see cards under card groups that you’ve assigned to them and transactions associated with them. Accountant. They can see transactions and analytics.

Question 15

Can I control the permissions of the users on my account?

Accepted Answer

Yes. You can add four types of users to your Slash account: Admins. They can do everything you can do. Buyers. They can see cards under card groups that you’ve assigned to them and transactions associated with them. Accountants. They can see all transactions and analytics, and nothing else.

Question 16

Can I block my card from being used at specific merchants?

Accepted Answer

Yes, you can create custom merchant blacklists for specific cards or card groups.

Question 17

Can I only allow my card to be used at specific merchants?

Accepted Answer

Yes, you can create custom merchant allowlists for specific cards or card groups.

Question 18

What are card groups?

Accepted Answer

They are “groups” of cards that have shared limits. With Slash you can set limits at the card level, or you can set aggregate limits. For example, let’s say you were planning an offsite for your team and wanted to give all of your employees a virtual card for their expenses. In that case, you could: Set a limit on each individual virtual card if you want to cap the amount that can be spent by any one employee. Set merchant or category restrictions on the card groups to prevent unwanted, so you don’t have to add them individually to every card.

Question 19

What accounting platforms does Slash integrate with?

Accepted Answer

Quickbooks, Zoho, NetSuite, Xero, and any others that use a Plaid or Yodlee bank connection. When in doubt, search for “Slash” when linking a bank account with any of these, or other platforms.

Question 20

What notification options do you offer?

Accepted Answer

Email, push notification, Discord, Slack, and webhook.

Question 21

What are the Slash analytics like?

Accepted Answer

We offer analytics on your historical balance, card spend over time broken down by merchant category/merchant/card group/sub account, and more!

Question 22

What's the difference between the Global USD account and Slash Platinum account?

Accepted Answer

Slash's Global USD is available exclusively to non-U.S. businesses, offering access to ACH and wire transfers, SWIFT, and stablecoin payments.  Slash Platinum customers have access to Slash's full features, including cards. Global USD users do not yet have access to corporate cards, but can expect this feature to roll out in early 2026.

Question 23

What are use cases of Global USD?

Accepted Answer

If you're a foreign business owner with no SSN, EIN or LLC, Global USD lets you hold and move U.S. dollars globally. This means lower conversion costs, easier settlements (via ACH, wires, SWIFT, and stablecoins, and global access to USD and the US financial system.

Question 24

Is my Global USD account FDIC insured?

Accepted Answer

No. Your Global USD account is not a non-custodial crypto wallet. While Slash Platinum users may access up to $200 million in FDIC insurance, the reserves in your account are instead held in a mix of U.S. Treasuries and USDC, which are made publicly available here.

Question 25

Can I create cards on my Global USD account?

Accepted Answer

Not yet. Global USD users will be able to access physical and virtual cards in early 2026.

Question 26

Can I send and receive crypto from my Global USD account?

Accepted Answer

Yes. You can send and receive US-pegged stablecoins, including USDC, USDT, and USDSL, Slash's own stablecoin, through your Global USD account.

Question 27

Entities in what countries can sign up for Global USD?

Accepted Answer

The Global USD is available in over 100 countries. You can find a list of excluded countries in our help center.

Question 28

Is Global USD available to all U.S.-based businesses?

Accepted Answer

No. Global USD is available to non-U.S. businesses. For U.S. businesses interested in Slash's products, you will have the option to create a Slash Platinum account.

Question 29

Can I use my Global USD account like a traditional checking account?

Accepted Answer

Yes. While it isn’t a branch-based checking account, your Global USD account works similarly. With a Global USD account, non-U.S. businesses can hold balances, send and receive USD using ACH and wires transfers, SWIFT, and stablecoin.

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