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Seeing a UPS charge on your statement?

Common ways UPS charges might appear on your statement

  • UPS
  • UPS.COM
  • UPS SHIPPING
  • UPSBILLING CENTER
  • UPSONLINE SHIPPING
  • UPS POSTAGE
  • UPS 800-811-1648 GA
  • UPS 877-289-6418 NJ
  • UPS BILLING CENTER 800-811-1648 GA
  • UPS MY CHOICE
  • UPS MY CHOICE PREMIUM
  • UPSSHIPMENT
  • UPSTRACKING
  • UPS.COMPOSTAGE
  • UPS.COMBILLING
  • UPS.COMFREIGHT
  • UPS.COMLABEL
  • UPS.COMSHIPMENT CHARGE
  • UPSSUPPLY CHAIN SOLUTIONS
  • UPSPARCEL SERVICE
  • UPS.COMADDRESS CORRECTION
  • UPSACCESS POINT
  • UPSINTERNET SHIPPING
  • UPS.COMBILLING SUPPORT
  • UPS E-INVOICE
  • UPS STORE #### LOCATION
  • THE UPS STORE #### CITY STATE
  • UPS MAIL INNOVATIONS
  • UPS CAPITAL
  • UPS WORLDWIDE EXPRESS
  • UPS.COMCUSTOMS FEE
  • UPSSURCHARGE
  • UPSDUTIES & TAXES

What is UPS?

United Parcel Service (UPS) is a global logistics and shipping company that provides domestic and international parcel delivery, freight, and logistics solutions. Charges often come from transactions on UPS.com, The UPS Store, or billing adjustments applied after delivery (like duties, corrections, or additional weight charges). Learn more on their site.

Common causes for UPS charges

  • Shipping label purchases
    Many UPS charges come from purchasing domestic or international labels online. These may be billed through UPS.com, a connected eCommerce platform, or via a third-party marketplace that uses UPS shipping APIs.
  • Address corrections or billing adjustments
    If the address provided was incomplete or incorrect, UPS applies an address correction fee automatically. Additional charges can also result from weight verification or dimensional re-measurement after shipment.
  • UPS My Choice Premium subscriptions
    Users subscribed to UPS My Choice Premium are billed annually or monthly for membership benefits such as delivery rescheduling or package consolidation.
  • Third-party billing or collect shipments
    If someone shipped a package to you and selected “Bill Receiver” or “Third Party,” the recipient’s UPS account or saved payment method is charged once delivery is confirmed.
  • Customs, duties, or brokerage fees
    For international deliveries, UPS may charge additional duties, taxes, or brokerage service fees billed after the shipment clears customs.
  • Freight or large parcel shipments
    UPS Freight or UPS Supply Chain Solutions charges can appear for LTL (less-than-truckload) or pallet shipments arranged through UPS Business Services.
  • The UPS Store purchases
    Charges from in-person shipping, mailbox rentals, or printing services at UPS Store locations show up as THE UPS STORE #### CITY STATE, where the store number identifies the franchise location.
  • E-invoices and consolidated billing
    Business accounts that manage multiple shipments through the UPS Billing Center receive grouped transactions under a single “UPS Billing Center” descriptor.
  • Supplies and packaging materials
    Orders for shipping supplies like boxes, tape, or labels placed through UPS.com may post separately from shipment charges.
  • Refunds or voided labels
    Refunded or canceled label transactions appear as credits on your statement, sometimes under the same UPS.COM descriptor.

Decoding UPS charge tags

  • UPS / UPS.COM identifies direct billing from United Parcel Service, either for shipping labels or related logistics services.
  • BILLING CENTER marks consolidated or recurring payments made through the UPS Billing Center portal, often used by business accounts managing multiple shipments.
  • ONLINE SHIPPING appears for labels purchased directly through UPS.com or the UPS Internet Shipping tool.
  • POSTAGE reflects pre-paid postage for small parcel shipments or on-demand label creation.
  • MY CHOICE / MY CHOICE PREMIUM refers to the paid membership program for residential delivery management, with annual or monthly renewal charges.
  • SHIPMENT / LABEL indicates a one-time purchase of a shipping label, or the associated charge for that individual shipment.
  • ADDRESS CORRECTION identifies adjustment fees for incorrect or incomplete shipping addresses detected during delivery processing.
  • FREIGHT / SUPPLY CHAIN SOLUTIONS represents large freight or business logistics charges managed under UPS’s commercial division.
  • ACCESS POINT refers to shipments or services involving UPS Access Point locations, often used for package pickup or rerouting.
  • DUTIES & TAXES / CUSTOMS FEE covers customs brokerage, import duties, or VAT assessments applied after international delivery.
  • SURCHARGE points to supplemental billing for additional handling, residential delivery, oversized packages, or Saturday service.
  • THE UPS STORE #### identifies a franchise location for in-person shipping, printing, or mailbox rental. The number corresponds to a specific UPS Store branch.
  • UPS CAPITAL represents financial services or insurance-related billing from UPS’s insurance and credit division.
  • MAIL INNOVATIONS refers to shipments that combine UPS ground transport with final-mile delivery through the U.S. Postal Service.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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