Unknown chargesmean unknown risk
Understand your business exposure before it compounds.
Seeing a DHL charge on your statement?
Common ways DHL charges might appear on your statement
- DHL
- DHL.COM
- DHL EXPRESS
- DHLFREIGHT
- DHLSHIPMENT
- DHL.COMPOSTAGE
- DHL.COMBILLING
- DHL.COMLABEL
- DHLOFFICE #### CITY STATE
- DHLADDRESS CORRECTION
- DHLDUTIES & TAXES
- DHL CUSTOMS FEE
- DHLBROKERAGE
- DHLSUPPLY CHAIN
- DHLINTERNET SHIPPING
- DHL E-INVOICE
- DHLFREIGHT SERVICES
- DHLGLOBAL FORWARDING
- DHLSUPPLY CHAIN SERVICES
What is DHL?
DHL Group is part of Deutsche Post, which operates in over 220 countries and territories, offering a comprehensive logistics portfolio that includes express parcel delivery, freight forwarding, supply chain solutions, and e-commerce logistics. Businesses and individuals widely use DHL for international shipping, cross-border deliveries, and customs brokerage. DHL handles customs clearance, duty collection, and global freight in addition to regular parcel services. Learn more at their site.
Common causes for DHL charges
- Purchasing a shipping label or parcel service (Express, Ground, Freight) via DHL.com or integrated eCommerce platforms
- Adjustments after delivery, such as address corrections, weight/dimension recalculations, or bill reissuance
- Customs, duties, or brokerage fees for international shipments; often charged post-delivery
- Freight or supply chain logistics services for large or palletized shipments
- Transactions at DHL Office branches for retail shipping, printing, packing, or box supplies
- Consolidated billing for business accounts via DHL E-Invoice or billing centers
Decoding DHL charge tags
- DHL / DHL.COM identifies a core billing transaction from DHL’s parcel or logistics network.
- EXPRESS indicates a time-sensitive or air-based shipment, often with premium rates.
- FREIGHT or SUPPLY CHAIN refers to large or contracted shipments (e.g. LTL, bulk cargo).
- LABEL or POSTAGE signals the purchase of a shipping label or postage for a parcel.
- BILLING or E-INVOICE marks aggregated or business-account billing instead of single parcel charges.
- ADDRESS CORRECTION is a fee applied if the address used is incorrect, incomplete, or needs amendment after dispatch.
- DUTIES & TAXES / BROKERAGE / CUSTOMS FEE represent import charges, customs clearance costs, or VAT/Duty assessments on international deliveries.
- OFFICE #### CITY STATE locates the transaction to a physical DHL Office or retail branch where packing, shipping, or supplies were purchased.
What to do
if you
don’t recognize this charge
Spot, verify, and resolve suspicious charges in minutes.
Contact your bank.
Call your bank using the number on the back of your card.
Contact the merchant.
Call their customer service to verify the charge and get transaction details.
Dispute the charge & monitor account.
If it appears fraudulent, report it to your bank or card issuer.
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