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Seeing a DHL charge on your statement?

Common ways DHL charges might appear on your statement

  • DHL
  • DHL.COM
  • DHL EXPRESS
  • DHLFREIGHT
  • DHLSHIPMENT
  • DHL.COMPOSTAGE
  • DHL.COMBILLING
  • DHL.COMLABEL
  • DHLOFFICE #### CITY STATE
  • DHLADDRESS CORRECTION
  • DHLDUTIES & TAXES
  • DHL CUSTOMS FEE
  • DHLBROKERAGE
  • DHLSUPPLY CHAIN
  • DHLINTERNET SHIPPING
  • DHL E-INVOICE
  • DHLFREIGHT SERVICES
  • DHLGLOBAL FORWARDING
  • DHLSUPPLY CHAIN SERVICES

What is DHL?

DHL Group is part of Deutsche Post, which operates in over 220 countries and territories, offering a comprehensive logistics portfolio that includes express parcel delivery, freight forwarding, supply chain solutions, and e-commerce logistics. Businesses and individuals widely use DHL for international shipping, cross-border deliveries, and customs brokerage. DHL handles customs clearance, duty collection, and global freight in addition to regular parcel services. Learn more at their site.

Common causes for DHL charges

  • Purchasing a shipping label or parcel service (Express, Ground, Freight) via DHL.com or integrated eCommerce platforms
  • Adjustments after delivery, such as address corrections, weight/dimension recalculations, or bill reissuance
  • Customs, duties, or brokerage fees for international shipments; often charged post-delivery
  • Freight or supply chain logistics services for large or palletized shipments
  • Transactions at DHL Office branches for retail shipping, printing, packing, or box supplies
  • Consolidated billing for business accounts via DHL E-Invoice or billing centers

Decoding DHL charge tags

  • DHL / DHL.COM identifies a core billing transaction from DHL’s parcel or logistics network.
  • EXPRESS indicates a time-sensitive or air-based shipment, often with premium rates.
  • FREIGHT or SUPPLY CHAIN refers to large or contracted shipments (e.g. LTL, bulk cargo).
  • LABEL or POSTAGE signals the purchase of a shipping label or postage for a parcel.
  • BILLING or E-INVOICE marks aggregated or business-account billing instead of single parcel charges.
  • ADDRESS CORRECTION is a fee applied if the address used is incorrect, incomplete, or needs amendment after dispatch.
  • DUTIES & TAXES / BROKERAGE / CUSTOMS FEE represent import charges, customs clearance costs, or VAT/Duty assessments on international deliveries.
  • OFFICE #### CITY STATE locates the transaction to a physical DHL Office or retail branch where packing, shipping, or supplies were purchased.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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