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Seeing an AFTERSHIP charge on your statement?

Common ways AfterShip charges might appear on your statement

  • AFTERSHIP
  • AFTERSHIPSUBSCRIPTION
  • AFTERSHIPSERVICE
  • AFTERSHIPBILLING
  • AFTERSHIPINVOICE
  • AFTERSHIPREFUND
  • AFTERSHIPUPGRADE

What is AfterShip?

AfterShip is a post-purchase SaaS platform that provides shipment tracking, branded tracking pages, returns management, and related analytics for eCommerce merchants. AfterShip integrates with many carriers and platforms to help retailers monitor all deliveries in one place. Learn more at aftership.com.

Common causes for AfterShip charges

5 common causes for why you're seeing AfterShip on your statement:

  • Subscription plan renewal (tracking, returns, or other features).
  • Upgrading your service tier to handle more shipments or features.
  • Service or usage fees when you exceed included quotas (e.g. number of shipments).
  • Refunds or credits if you downgrade or cancel.
  • Account or billing adjustments by AfterShip.

Decoding AfterShip charge tags

  • AFTERSHIP / AFTERSHIP* indicates a billing entry from the AfterShip platform itself (if they bill you directly).
  • SUBSCRIPTION refers to the recurring cost for one of AfterShip’s plans (tracking, returns, etc.).
  • UPGRADE refers to a charge applied when you move to a higher tier mid-cycle.
  • SERVICE / BILLING is a general descriptor used for service or account charges that aren’t tied to specific features.
  • INVOICE indicates a line item from an invoice (monthly, quarterly, etc.).
  • REFUND is a credit applied when a plan is canceled or overage reversals occur.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

Easily Identify Every Charge with Slash

See exactly where, when, and how each charge occurred with Slash’s detailed card logs and automated expense tracking.

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