Seeing a DOXO PLUS charge on your statement?

Common ways DOXO PLUS charges might appear on your statement

DOX BILL PAY DOXO PLUS
DOXO PLUS
DOXO *PLUS PAYMENT
DOXO PLUS BILL PAY
DOXO PLUS SUBSCRIPTION
DOXO PLUS FEE
DOXO PLUS PAYMENT

What is Doxo Plus?

Doxo Plus is a subscription service offered by Doxo, a digital bill-paying platform that lets users aggregate and pay bills from multiple providers in one place. Doxo Plus provides added features such as fee discounts, auto-pay scheduling, and priority support. Learn more at doxo.com.

Common causes for Doxo Plus charges

Monthly subscription fees for the Doxo Plus service tier.
Payment processing or convenience fees assessed via Doxo’s platform.
Automatic renewals of your Doxo Plus membership.
Refunds or credits if you cancel or downgrade your Doxo Plus plan.

Decoding Doxo Plus charge tags

DOXO PLUS identifies the subscription or premium version of Doxo.
BILL PAY denotes that the transaction is tied to Doxo’s bill-paying service.
*PLUS PAYMENT or FEE indicates the type of Doxo Plus charge being processed.
PAYMENT / SUBSCRIPTION suffixes show the nature of the billing instance.

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What to do
if you
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Contact your bank.

Call your bank using the number on the back of your card.
Contact the merchant.

Call their customer service to verify the charge and get transaction details.
Dispute the charge & monitor account.

If it appears fraudulent, report it to your bank or card issuer.

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