Seeing a Shopify charge on your statement?
Common ways Shopify charges might appear on your statement
- SHOPIFY
- SHOPIFY.COM
- SHOPIFYBILLING
- SHOPIFYSUBSCRIPTION
- SHOPIFYAPP CHARGE
- SHOPIFYDOMAIN
- SHOPIFYEMAIL
- SHOPIFYBILLING TORONTO ON
- SHOPIFYCAPITAL
- SHOPIFYSHOPIFY PAYMENTS FEES
- SHOPIFYTRANSACTION FEES
- SHOPIFYSHIPPING
- SHOPIFYCOLLECTION
- SHOPIFYPLUS
- SHOPIFYPOINT OF SALE
- SHOPIFYPOS SUBSCRIPTION
- SHOPIFYRENEWAL USD
- SHOPIFYMARKETPLACE APP
- SHOPIFYINTERNET SOFTWARE CA
- SHOPIFYPARTNER
What is Shopify?
Shopify Inc. is an eCommerce platform that enables merchants to build and manage online stores, process payments, and handle shipping or POS transactions. Learn more on their site.
Common causes for Shopify charges
10 common reasons why you may be seeing a Shopify on your statement:
- Platform subscription renewal
Shopify plans renew automatically (monthly or annually). Merchants often see these charges after trial stores convert or when a paused store is reactivated. - App subscriptions and add-ons
Most third-party apps and integrations purchased through the Shopify App Store bill directly through Shopify Billing. These can accumulate if multiple stores or users share the same card. - Domain and email renewals
If you registered a custom domain or email service through Shopify, annual renewals are billed automatically. Even if the store is no longer active, the domain must be canceled to ensure you're not charged. - Payment processing fees
Shopify Payments deducts card processing and currency conversion fees separately from subscription billing. These appear as small periodic withdrawals or grouped monthly charges. - Shipping label purchases
Labels purchased through Shopify Shipping generate small, individual charges per label, often several in a single day for active stores. - Shopify Capital repayments
If you received Shopify Capital funding, repayments are withdrawn automatically as a percentage of daily sales until the balance is repaid. - Point of Sale (POS) or retail subscriptions
Merchants using in-person POS systems pay separate software subscription or hardware plan fees through Shopify Billing. - Shopify Plus or enterprise services
Large-scale businesses using Shopify Plus are billed monthly or annually through dedicated enterprise invoices — often higher amounts from Toronto, ON. - Partner or developer services
Charges can occur from Shopify Partner accounts, theme purchases, or developer tool usage. - Multiple stores or test accounts
Many merchants forget about old or trial stores that automatically renew after the trial period expires, resulting in unexpected recurring charges.
Decoding Shopify charge tags
- SHOPIFY / SHOPIFY* identifies the transaction as a billing charge from Shopify itself rather than customer purchases made through your store.
- BILLING / SUBSCRIPTION / RENEWAL usually indicates a recurring platform fee for your Shopify plan, Shopify Plus contract, or an automatically renewed trial store.
- APP CHARGE / MARKETPLACE APP appears when a third-party app or integration bills you through the Shopify App Store. Even if the tool was created by another developer, Shopify processes the payment directly.
- DOMAIN / EMAIL refers to annual renewals for custom domains or hosted email accounts purchased through Shopify. These renew automatically unless canceled before the expiration date.
- SHOPIFY PAYMENTS FEES / TRANSACTION FEES mark the processing fees deducted from sales through Shopify Payments. These typically appear as small periodic debits or grouped adjustments.
- SHIPPING / COLLECTION identifies shipping label purchases or carrier surcharges generated through Shopify Shipping. Each label is billed individually as it’s created.
- CAPITAL refers to automated daily repayments for Shopify Capital financing. A percentage of your daily sales is withdrawn until the funding amount is repaid.
- PLUS / POINT OF SALE / POS SUBSCRIPTION indicates charges for Shopify Plus enterprise services or for the POS retail system used in brick-and-mortar locations.
- BILLING TORONTO ON / INTERNET SOFTWARE CA reveals that the charge was processed through Shopify’s Canadian billing entity, located in Ontario. This is normal for international Shopify accounts.
- PARTNER relates to Shopify’s Partner or developer ecosystem, which covers billing for themes, development stores, or paid partner tools linked to your account.
