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Seeing a BEST BUY charge on your statement?

Common ways BEST BUY charges might appear on your statement

  • BEST BUY
  • BESTBUY.COM
  • BBY*ONLINE ORDER
  • BBY*BEST BUY
  • BBY*GEEK SQUAD
  • BBY*GEEK SQUAD RENEWAL
  • BBY*PROTECTION PLAN
  • BBY*DIGITAL GOODS
  • BBY*SUPPORT
  • BEST BUY 0002379 RICHFIELD MN
  • BEST BUY STORE ####
  • BEST BUY STORE 2115 LOS ANGELES CA
  • BEST BUY STORE 364 MIAMI FL
  • BEST BUY STORE 883 NEW YORK NY
  • BEST BUY STORE 411 CHICAGO IL
  • BEST BUY STORE 044 AUSTIN TX
  • BEST BUY GEEK SQUAD SERVICES
  • BEST BUY RENEWAL
  • BEST BUY DIGITAL ORDER
  • BESTBUY.COM ECOMM
  • BBY*MARKETPLACE [VENDOR NAME]
  • BBY*REPAIR SERVICE
  • BEST BUY WEB SERVICES
  • BBY*REDCARD PAYMENT (store financing line)
  • BEST BUY FINANCIAL SERVICES
  • BEST BUY AUTH HOLD
  • BBY*ORDER #XXXXXXXXXXX

What is Best Buy?

Best Buy Co., Inc. is a U.S. retailer specializing in consumer electronics, appliances, and related services. Charges from Best Buy or BBY (as commonly abbreviated) typically originate from in-store purchases, online orders, Geek Squad services, or subscription renewals, such as Totaltech. Best Buy also processes financing, returns, and digital goods through separate billing systems, which can make descriptors vary slightly depending on the purchase type. Learn more on their site.

Common causes for BEST BUY charges

Here are 10 common reasons why you may be seeing a Best Buy charge on your statement:

  • In-store purchases
    Most Best Buy charges originate from standard store purchases, including electronics, appliances, accessories, or pickup orders tied to a specific store ID.
  • Online and app orders
    Purchases made on BestBuy.com or through the app can route through corporate processing hubs (like Richfield, MN) or your local store for pickup.
  • Geek Squad services and renewals
    Annual or monthly renewals for technical support, software protection, or device coverage are billed automatically through Geek Squad.
  • Membership and protection plans
    Best Buy’s Totaltech and Protection Plan memberships renew automatically unless canceled and often use different billing identifiers from regular retail sales.
  • Digital goods and downloads
    Charges can also result from buying e-gift cards, digital game codes, or software keys via BestBuy.com.
  • Repairs and in-home services
    If Geek Squad performed setup, repair, or installation services, the charge may post through Best Buy’s services division or a local store.
  • Marketplace or partner vendors
    Best Buy hosts third-party sellers on its marketplace, and payments to those vendors are still processed under Best Buy’s billing system.
  • Credit or financing activity
    Payments or credits on a Best Buy–issued Citibank card can appear as separate Best Buy Financial Services transactions.
  • Refunds or returns
    Returned or canceled orders are credited back under the same merchant name, typically several days after processing.
  • Temporary authorizations
    Small pending amounts may appear briefly when verifying a payment method before shipment or pickup.

Decoding BEST BUY charge tags

  • BEST BUY / BBY* is the Merchant prefix used for all Best Buy transactions.
  • STORE #### refer to the four-digit identifier for the specific physical store.
  • RICHFIELD MN signifies the headquarters and major online fulfillment hub, so this may appear on statements.
  • GEEK SQUAD / TOTALTECH / PROTECTION PLAN are membership or warranty renewals.
  • DIGITAL GOODS / ORDER # show digital purchases or online order references.
  • MARKETPLACE [VENDOR NAME] for third-party vendor billing via BestBuy.com.
  • FINANCIAL SERVICES may signify financing or credit card payment.
  • AUTH HOLD is temporary authorization prior to order settlement.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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