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Seeing a ETSY charge on your statement?

Common ways ETSY charges might appear on your statement

  • ETSY
  • ETSY.COMSHOPNAME
  • ETSYSHOPNAME
  • ETSY.COM PURCHASE
  • ETSY.COMDIGITAL DOWNLOAD
  • ETSY PAYMENTS
  • ETSY PAYMENTSSHOPNAME
  • ETSY ADS
  • ETSY OFFSITE ADS
  • ETSY PATTERN SUBSCRIPTION
  • ETSY PLUS SUBSCRIPTION
  • ETSY*SELLER FEES
  • ETSY.COM BROOKLYN NY
  • ETSY MARKETPLACE
  • ETSY * ORDER #XXXXXXXX
  • ETSY GIFT CARD
  • ETSY STOREFRONT
  • ETSY PAYOUT

What is Etsy?

Etsy, Inc. operates an online marketplace for handmade, vintage, and craft-supply sellers and buyers. Transactions are usually processed through Etsy Payments: buyers pay sellers via Etsy’s checkout and sellers receive payouts to their bank accounts. Etsy also sells seller services (Etsy Plus, Pattern, Offsite Ads) and ad products that appear on statements separately. Learn more on their site.

Common causes for ETSY charges

Below are 10 common reasons why you might see an Etsy charge:

  • You bought something from an Etsy shop
    • Most buyer transactions show as ETSY.COM*SHOPNAME or ETSY*SHOPNAME. The “shopname” is often the seller’s shop ID (not the full legal business name), which can make charges look unfamiliar.
    • This includes physical goods, custom orders, and vintage items.
  • You purchased a digital download or printable
    • Digital goods (patterns, templates, ebooks) are delivered instantly and often billed with the shop name plus “digital”.
  • You bought shipping labels or other seller-paid services (as a seller)
    • Sellers who buy postage through Etsy or pay label fees may see ETSY PAYMENTS or ETSY*SELLER FEES. These can be easy to miss if you assumed only buyers are charged.
  • You were charged for Etsy Ads or Offsite Ads
    • Sellers running promoted listings or offsite ads can be billed for ad spend; Offsite Ads can bill the seller after a sale generated by an ad, so the charge sometimes appears later than the buyer’s payment.
  • You have an Etsy subscription or product (seller side)
    • Recurring charges for Etsy Plus or Pattern (Etsy’s website builder) show as ETSY PLUS SUBSCRIPTION or ETSY PATTERN SUBSCRIPTION. Sellers often forget trial periods renew automatically.
  • You purchased an Etsy gift card or store credit
    • Gift card purchases or recharges; they can be charged immediately and then redeemed later.
  • Payouts and fee adjustments (seller accounts)
    • Sellers see credits for ETSY PAYOUT (deposits) and separate debits for seller fees, transaction fees, and refunds labeled as ETSY*SELLER FEES or ETSY PAYMENTS. Those fee lines can look like unexpected charges if you only glance for incoming deposits.
  • Refunds, cancellations, or partial returns
    • Refunds post with the same descriptor as the original charge (often ETSY*SHOPNAME) but as a negative/credit.
  • Third-party integrations or payment processors
    • In some regions, Etsy routes payments via local entities; descriptors may include a regional tag or look like a payment-processor name (less common for buyers; more common in seller accounting).
  • Fraud check / small verification holds
    • Small temporary authorizations may appear when verifying a card or setting up payments; these usually drop off.

Decoding ETSY charge tags

  • ETSY.COM*SHOPNAME / ETSY*SHOPNAME is the most common buyer charge. SHOPNAME is the seller’s Etsy shop ID (their public store name). If the shop name looks unfamiliar, open the order details in your Etsy account (Orders & Reviews) to match the amount and date.
  • ETSY PAYMENTS / ETSY PAYMENTS*SHOPNAME refers to the platform routing entries. For sellers this can represent fees, postage purchases, or reconciled transactions; for buyers it can mean the platform processed the seller’s charge.
  • ETSY ADS / ETSY OFFSITE ADS show seller advertising charges. Offsite Ads can be charged as a percentage fee when those ads generate a sale, so the timing may be later than expected.
  • ETSY PLUS SUBSCRIPTION / ETSY PATTERN SUBSCRIPTION are recurring seller services (monthly/yearly). These are subscriptions and auto-renew unless cancelled.
  • ETSY.COM BROOKLYN NY or ETSY INC is a generic Etsy corporate descriptor. May appear for centralized platform fees, subscription billing, or regionally processed items.
  • ETSY GIFT CARD for purchases or reloads of an Etsy gift card.
  • ETSY*ORDER #XXXXXXXX shows when order numbers are included; useful to match against your Etsy order history.
  • Shop name truncation
    • Banks truncate long shop names; ETSY*PRETTYHANDMADESTORE could appear as ETSY*PRETTYHANDM.
    • Some shop names contain punctuation or special characters that get removed or converted in the descriptor.
  • Seller accounting nuance
    • Sellers see incoming credits labeled as payouts (deposits) and separate debits for fees/refunds. If you’re reconciling, don’t assume every Etsy line is a customer charge and compare your Etsy Payments ledger.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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