ACH Return Code R77: Non-Acceptance of R62 Dishonored Return

Account Type: Consumer or Non-Consumer

Time Frame for Return: 2 Banking Days

SEC Codes: All except IAT

ISO Code: N/A

What is an ACH Return Code?

An ACH return code is a standardized code used to explain why an Automated Clearing House (ACH) transaction was returned by the receiving bank.

Codes are issued by the Receiving Depository Financial Institution (RDFI) and maintained by Nacha, the organization that governs the ACH Network. Certain codes may apply to consumer accounts, non-consumer (business) accounts, or both. These codes help banks, payment processors, and originators understand what went wrong during an ACH transaction so they can determine the appropriate next steps, such as retrying the payment, correcting information, or contacting the customer.

Why you're seeing ACH Return Code R77

Code R77 means the ODFI is refusing to accept an R62 dishonored return sent by the RDFI. This return indicates that the originating bank disputes the receiving bank's claim that a previously returned entry was improperly returned. This may have occurred because:

• The ODFI believes the original return was valid. The originating bank maintains that its initial return was proper and should not have been dishonored by the RDFI.
• The ODFI has documentation supporting its original return. Records and transaction history demonstrate that the original return reason was accurate and complied with ACH rules.
• There is a dispute about the facts underlying the return. The ODFI and RDFI disagree about account status, authorization, or other factors that led to the original return.

Sending ACH Payments with Slash

You can send domestic or international ACH payments using Slash by following these steps:

1. Navigate to the Payments dashboard and click Transfer Funds in the top-right corner.
2. Select a recipient using saved contact and banking information, or add a new recipient by entering their contact and bank details.
3. Choose the Slash account you want to use as the payment source, select ACH Transfer as the payment method, choose the destination bank account, and enter the payment amount (in USD).
4. Optionally, send the recipient an email confirmation with a payment description. You can also add a memo with internal notes that are visible only to you and other Slash account administrators.
5. Review the recipient's bank name, account number, and ACH routing number to ensure the payment details are correct.
6. Once all information is confirmed, click Send Payment.

Slash offers 24/7 support by phone and email to help resolve any issues with sending payments. You can also improve how you manage ACH transfers by scheduling recurring ACH payments, receiving low-balance notifications, and tracking returned payments alongside other transactions. With Slash, you can view all account balances, ACH activity, and transfers in one centralized dashboard.