Seeing a Microsoft 365 charge on your statement?
Common ways Microsoft 365 charges might appear on your statement
- MSFTMICROSOFT 365
- MSFTOFFICE SUBSCRIPTION
- MICROSOFT 365 E5
- MICROSOFT 365 PERSONAL
- MICROSOFT 365 FAMILY
- MSFTMICROSOFT CORP
- MSFT STORE
- MSFT BILLING
- MSFTMICROSOFT XBOX OR SERVICES
- MS BILL.INFO
- MICROSOFTSUBSCRIPTION
- MICROSOFT CORP REDMOND WA
- MICROSOFTOFFICE 365 RENEWAL
- MICROSOFTONEDRIVE STORAGE
- MICROSOFTTEAMS LICENSE
What is Microsoft 365?
Microsoft 365 is a subscription-based suite of productivity apps and cloud services that includes Office (Word, Excel, Outlook, PowerPoint), OneDrive storage, Teams, and Exchange email hosting. Charges with MSFT or Microsoft 365 typically come from recurring subscriptions, app store purchases, or enterprise license renewals billed through Microsoft’s central commerce system. Learn more at microsoft365.com.
Common causes for Microsoft 365 charges
- Renewal of a personal or family Microsoft 365 subscription.
- Monthly or annual billing for business or enterprise Microsoft 365 plans (E3, E5, Business Standard, etc.).
- Add-on license or storage purchases (Teams Phone, OneDrive Expansion).
- Domain or email hosting fees through Microsoft 365 Business.
- App or plug-in charges made through the Microsoft AppSource or Azure Marketplace.
- Corporate billing consolidations for users under a Microsoft tenant or reseller.
Decoding Microsoft 365 charge tags
- MSFT is the standard merchant prefix Microsoft uses across its global billing systems.
- BILL.INFO or MS BILL.INFO refers to Microsoft’s centralized online billing portal at https://account.microsoft.com/billing.
- OFFICE 365 / MICROSOFT 365 indicates subscription renewals or license purchases for productivity apps.
- E3 / E5 / F3 are plan tiers for enterprise or frontline user subscriptions within Microsoft 365 Business.
- ONEDRIVE references storage add-ons or expanded cloud capacity.
- TEAMS denotes Microsoft Teams Phone or premium collaboration license purchases.
- MICROSOFT CORP REDMOND WA identifies the parent company’s U.S. headquarters as the billing entity.
- MSFT STORE represents purchases or renewals made via the Microsoft Store or AppSource marketplace.
