Seeing a Zoom charge on your statement?
Common ways Zoom charges might appear on your statement
- ZOOM.US
- ZOOM.US 888-799-9666
- ZOOM VIDEO COMMUNICATIONS
- ZOOMSUBSCRIPTION
- ZOOMPRO PLAN
- ZOOMBUSINESS PLAN
- ZOOMLICENSE
- ZOOMANNUAL RENEWAL
- ZOOMMONTHLY SERVICE
- ZOOMWEBINAR
- ZOOMZOOM ONE
- ZOOMBILLING
- ZOOMSAN JOSE CA
- ZOOMONLINE MEETING SOFTWARE
- ZOOMVIDEO CONFERENCING
- ZOOMENTERPRISE
- ZOOMRENEWAL
What is Zoom?
Zoom Video Communications, Inc. develops one of the world’s leading platforms for online meetings, webinars, and virtual collaboration.
Zoom’s cloud-based system supports video conferencing, messaging, telephony, and event hosting for individuals and enterprises. Zoom serves over 300 million daily meeting participants worldwide and supports customers in more than 180 countries. Learn more on their site.
Common causes for Zoom charges
Here are 7 common causes for Zoom charges on your statement:
- Monthly or annual subscription renewals for Zoom Pro, Business, or Enterprise plans.
- Webinar or Zoom Events license purchases and renewals.
- Zoom Phone or Zoom Rooms hardware/service billing.
- Add-on purchases for cloud recording, user seats, or storage.
- Charges consolidated under corporate or reseller-managed accounts.
- Trial conversions to paid plans after introductory periods.
- Refund adjustments or license modifications for plan changes.
Decoding Zoom charge tags
- ZOOM.US identifies legitimate billing processed through Zoom’s official domain and Stripe/Adyen merchant systems.
- ZOOM VIDEO COMMUNICATIONS represents the company’s full legal billing name and merchant ID.
- PRO PLAN / BUSINESS PLAN / ENTERPRISE denote subscription tiers tied to the charge.
- WEBINAR / ZOOM ONE / LICENSE refer to specialized add-ons or bundled plans.
- ZOOMSAN JOSE CA* marks Zoom’s headquarters and default billing location in California.
- ZOOMANNUAL / MONTHLY SERVICE* indicate recurring subscription frequency.
- ZOOMBILLING* may appear for adjustments or manual invoice payments.
- 888-799-9666 is Zoom’s official customer service number and appears in many billing descriptors.
