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Seeing a SLACK charge on your statement?

Common ways SLACK charges might appear on your statement

  • SLACK*
  • SLACK TECHNOLOGIES
  • SLACKSUBSCRIPTION
  • SLACKMONTHLY PLAN
  • SLACKANNUAL PLAN
  • SLACKINVOICE
  • SLACKBUSINESS+
  • SLACKPRO PLAN
  • SLACKENTERPRISE GRID
  • SLACKRENEWAL
  • SLACKSOFTWARE
  • SLACKSAN FRANCISCO CA
  • SLACK TECHNOLOGIES LLC
  • SLACKBILLING
  • SLACKCLOUD SOFTWARE

What is Slack?

Slack Technologies, LLC, which may often show up on statements as “SLACK” or SLACKSUBSCRIPTION, develops a cloud-based communication platform for teams and businesses. Slack’s technology enables real-time messaging, file sharing, and integration with thousands of enterprise tools, operating as part of the Salesforce ecosystem. According to Salesforce’s public filings, Slack serves millions of daily active users across over 150 countries and is integrated into more than 2,600 business applications. Learn more on their site.

Common causes for SLACK charges

6 common reasons you may have initiated.a Slack charge:

  • Monthly or annual subscription renewals for Slack Pro, Business+, or Enterprise Grid plans.
  • Seat-based billing adjustments when users are added or removed from a workspace.
  • Payment for additional storage or security/compliance features.
  • Charges consolidated through Salesforce or Stripe if billed via enterprise contract.
  • Trial conversions to paid Slack plans after the free period ends.
  • Reissued invoices or reconciled adjustments after plan changes.

Decoding SLACK charge tags

  • SLACK* identifies legitimate Slack billing processed via Stripe or Salesforce Commerce Cloud.
  • SUBSCRIPTION / PLAN / RENEWAL represent recurring charges for Slack workspace memberships (monthly or annual).
  • SLACK TECHNOLOGIES LLC denotes Slack’s U.S. legal billing entity headquartered in San Francisco, California.
  • BUSINESS+ / PRO PLAN / ENTERPRISE GRID specify the plan tier associated with the charge.
  • SLACK SOFTWARE / CLOUD SOFTWARE refer to cloud-hosted usage or subscription-based services.
  • SLACKSAN FRANCISCO CA* indicates the geographic merchant code tied to Slack’s primary billing location.
  • SLACKINVOICE* identifies payment postings against Slack’s issued invoices for workspace subscriptions.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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See exactly where, when, and how each charge occurred with Slash’s detailed card logs and automated expense tracking.

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