Seeing a SYNCB PHONE PAYMENT charge on your statement?
Common ways SYNCB PHONE PAYMENT charges might appear on your statement
- SYNCB PHONE PAYMENT
- CHKCARD SYNCB PHONE PAYMENT
- CHECKCARD SYNCB PHONE PAYMENT
- POS Debit SYNCB PHONE PAYMENT
- POS PUR SYNCB PHONE PAYMENT
- POS PURCH SYNCB PHONE PAYMENT
- POS PURCHASE SYNCB PHONE PAYMENT
- PENDING SYNCB PHONE PAYMENT
What is SYNCB PHONE PAYMENT?
SYNCB PHONE PAYMENT refers to a transaction processed by Synchrony Bank (often abbreviated “SYNCB”) where a payment is made via phone. According to consumer-report listings, this descriptor appears when cardholders make or attempt to make payments to a Synchrony-issued credit account by calling in, rather than via online or in-person methods. Learn more at synchrony.com.
Common causes for SYNCB PHONE PAYMENT charges
- A payment made by phone toward a Synchrony Bank credit card or store-card account.
- An automated or representative-assisted phone payment where the statement records the “PHONE PAYMENT” descriptor.
- A charge you may not recognize if the store-card account was used by a family member or if an unauthorized payment was processed. Some users report seeing these with no recollection of initiating them.
Decoding SYNCB PHONE PAYMENT charge tags
- SYNCB is an abbreviated reference to Synchrony Bank, the issuer of the account.
- PHONE PAYMENT indicates that the payment method was via telephone (not fully specified which account or retailer).
- Prefixes like CHKCARD, CHECKCARD, POS Debit, POS PURCH, PENDING reflect how your bank categorises the transaction (e.g., debit card payment, pending transaction).
- Because this descriptor doesn’t name the merchant/retailer, identifying which account or card it corresponds to may require checking your Synchrony statements or contacting the bank.
