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Seeing a Synchrony Bank charge on your statement?

Common ways SYNCB PAYMENT charges might appear on your statement

  • SYNCB PHONE PAYMENT
  • SYNCHRONY BANK BILL PAYMENT
  • SYNCHRONY BANK CC PYMT
  • SYNCHRONY BANK PAYMENT
  • SYNCB PAYMENT
  • EXTERNAL WITHDRAWAL SYNCHRONY BANK – PAYMENT
  • ACH DEBIT – SYNCHRONY BANK
  • SYNCHRONY BANK DES:PAYMENT ID:XXXXXXXXXX

What is SYNCB PAYMENT?

“SYNCB PAYMENT” is a descriptor used by Synchrony Bank (a consumer financial services company) when processing payments, especially for credit card bills or financing accounts. Synchrony offers consumer financing, credit cards, and retail financing through partnerships with merchants. Learn more at synchrony.com.

Common causes for SYNCB PAYMENT charges

  • Paying a Synchrony credit card bill or account balance via ACH or debit.
  • Auto payments scheduled for Synchrony financing or retail accounts.
  • Online payments made through Synchrony’s “Pay as Guest” or account portal.
  • Processing of credit or debit adjustments, refunds, or reversals on Synchrony accounts.

Decoding SYNCB PAYMENT charge tags

  • SYNCB / SYNCHRONY BANK identifies the issuer or processor of the payment.
  • PHONE PAYMENT indicates the payment was initiated via phone.
  • CC PYMT suggests a credit card payment posting.
  • DES:PAYMENT ID:XXXXXXXX identifies the transaction reference or internal payment ID.
  • EXTERNAL WITHDRAWAL / ACH DEBIT shows money moved from your bank to Synchrony.

What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact AT&T.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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