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Seeing a TIKTOK ADS charge on your statement?

Common ways TIKTOK ADS charges might appear on your statement

  • TIKTOK*ADS
  • TIKTOK ADS
  • TIKTOK*BUSINESS
  • TIKTOK*MARKETING
  • TIKTOK*BILLING
  • TIKTOK PTE LTD
  • TIKTOK*PTE LTD
  • TIKTOK ADS MANAGER
  • TIKTOK ADS 888-836-2730
  • BYTEDANCE*ADS
  • BYTEDANCE*MARKETING
  • BYTEDANCE PTE LTD
  • TIKTOK*PROMOTION
  • TIKTOK*TOPUP
  • TIKTOK ADS DUBLIN
  • TIKTOK ADS SINGAPORE
  • TIKTOK*PAYMENT
  • TIKTOK*CAMPAIGN
  • BYTEDANCE*TIKTOK ADS

What is TikTok Ads?

TikTok Ads is the advertising platform operated by TikTok Pte. Ltd., part of ByteDance Ltd., the parent company of TikTok. The service allows individuals, brands, and agencies to run paid promotions, boost videos, and manage marketing campaigns through TikTok Ads Manager or TikTok for Business. According to TikTok, millions of advertisers use its platform to reach over 1 billion active users each month through short-form video ads, creator partnerships, and targeted campaigns. Learn more on their site.

Common causes for TIKTOK ADS charges

Here are 7 common reasons you may see TikTok Ads charges on your statement:

  • Advertising campaign spend
    If you’ve run or tested ad campaigns on TikTok (via TikTok Ads Manager or the “Promote” button in the app).
  • “Promote” feature inside the TikTok app
    Creators and businesses can boost existing posts directly within the app. Even small $5–$20 spends are billed via TikTok’s global payment processor under the same descriptor.
  • Auto top-ups or billing thresholds
    TikTok Ads accounts use threshold-based billing. Once your campaign spend hits your threshold (e.g., $20, $50, or $200), TikTok automatically charges the payment method on file.
  • Prepaid ad credits
    Some advertisers purchase prepaid balances or “top-ups.”
  • Business account or agency billing
    Marketing agencies managing multiple TikTok clients often bill from one card. A shared billing account may explain unrecognized charges.
  • Creator partnerships or branded content boosts
    Collaborations or influencer campaigns that use TikTok’s “Branded Content Ads” are billed through the same payment rails.
  • Currency or region-specific billing
    International advertisers may see variations such as “TIKTOK ADS DUBLIN,” “TIKTOK PTE LTD,” or “BYTEDANCE PTE LTD (SG)” based on region and legal entity.

Decoding TIKTOK ADS charge tags

TikTok’s ad billing uses multiple corporate entities and descriptors. Here’s how to interpret them:

  • TIKTOK indicates payment was processed through TikTok’s ad billing system.
  • BYTEDANCE is the parent company name; some banks list ByteDance instead of TikTok.
  • ADS / MARKETING / PROMOTION / TOPUP specifies the transaction type (campaign spend, promotion, or balance recharge).
  • PTE LTD / DUBLIN / SINGAPORE identifies the legal entity handling your billing region (TikTok Pte. Ltd. in Singapore or TikTok Ireland in the EU).
  • 888-836-2730 is the TikTok Ads customer support line that may appear on U.S. card statements.
  • PAYMENT / BILLING / CAMPAIGN indicates a standard ad invoice, not an app store or in-app purchase.

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What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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