Seeing an AUTOMATIQ charge on your statement?

Common ways AUTOMATIQ charges might appear on your statement

AUTOMATIQ

What is AUTOMATIQ?

Automatiq is a technology and automation company headquartered in New York State, U.S., that provides tools for the ticket-resale industry, including automatic pricing, distribution, analytics, and inventory-management platforms. Learn more at automatiq.com.

Common causes for AUTOMATIQ charges

Service or subscription fees for using Automatiq’s ticket-resale automation platform by brokers or ticket sellers.
Charges for analytics, pricing tools, distribution modules or inventory-management services provided by Automatiq.
Unexpected or unrecognized fees where an account was created (or trial converted to paid) and the user forgot or didn’t realise they subscribed.
Fees for “full-service pricing” support, or other managed services where Automatiq provides staffing, expertise, or 24-7 pricing operations.

Decoding AUTOMATIQ charge tags

AUTOMATIQ / AUTOMATIQ.COM identifies the merchant as the company Automatiq or its online platform.
NEW YORK NY (or other U.S. billing address) may reflect the company’s corporate/billing location in New York.
DIGITAL SERVICES / SUBSCRIPTION / SOFTWARE may denote that the charge is for a software service, subscription or platform access rather than a physical product.
AUTOMATIC RENEWAL / MEMBERSHIP / SERVICE FEE may appear if the service was set up as a recurring plan or subscription.
INC / LTD / LLC confirm the legal business entity processing the charge.

What to do
if you
don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

Contact your bank.

Call your bank using the number on the back of your card.
Contact the merchant.

Call their customer service to verify the charge and get transaction details.
Dispute the charge & monitor account.

If it appears fraudulent, report it to your bank or card issuer.

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