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Seeing a AGASERVICEO MAR T ALLIANZINS.US VA charge on your statement?

AGASERVICECO MAR TT: What This Charge Means on Your Statement

If you see AGASERVICECO MAR TT on your credit card statement, the charge is usually legitimate and linked to travel insurance or trip protection you purchased during booking. In most cases, this charge comes from Allianz Global Assistance (also known as AGA Service Company), often through a Marriott reservation or another travel-related purchase.

While unfamiliar billing descriptors can look suspicious, this one is commonly associated with optional travel protection.

What Is AGA Service Company?

AGA Service Company is the billing entity behind Allianz Global Assistance, also known as Allianz Travel Insurance. When you buy trip protection through a partner like Marriott International, the charge may appear under AGA Service Company rather than “Allianz.”

Many statements include a Richmond, Virginia billing reference, often shown as AGA Service Company, Richmond VA or 9950 Mayland Drive, Richmond, VA 23233, which is associated with Allianz’s U.S. operations.

What Does “MAR TT” Stand For?

In this billing descriptor, MAR typically refers to Marriott, indicating the booking channel where the protection was offered. TT generally refers to travel protection or travel insurance.

You may see several variations of this same charge, including:

  • AGASERVICECO MAR TT
  • AGASERVICECO MAR T ALLIANZINS.US VA
  • AGASERVICECO MARRIOTT
  • AGA SERVICE CO RICHMOND VA

These descriptors can vary by card issuer, processor, or booking path, but they often point to the same type of Allianz-issued travel protection purchase.

Why This Charge Appears on Your Statement

The most common reason this charge appears is that trip protection was selected during an online Marriott checkout. In some booking flows, the insurance option may be pre-selected, so travelers sometimes add it without realizing it.

You may also see this charge after purchasing travel protection through:

  • Airline bookings
  • Ticket purchases through partners such as Ticketmaster
  • Annual travel insurance plans set to renew automatically

In short, this charge usually ties back to an optional protection product attached to a travel or event purchase.

How to Verify the Charge Is Legitimate

Start by checking your email's folders for a confirmation from Allianz. Policy confirmations are typically sent at the time of purchase.

You can also log in to Allianz Partners and use the Manage a Policy tool to look up coverage using your email or policy number. Match the charge amount and date on your card statement to a recent hotel, airline, or event booking.

If the timing and amount line up with a booking, the charge is likely valid.

How to Get a Refund or Dispute the Charge

If you purchased the policy recently, start with Allianz’s 15-day free-look cancellation window (longer in some states), which may allow you to cancel for a full refund as long as you haven’t filed a claim or started your trip. You can usually manage or cancel the policy online through Allianz’s policy management portal.

If the cancellation window has passed, contact Allianz customer support to ask about your options, especially if the charge came from an accidental opt-in or an unwanted renewal.

If you don’t recognize the charge at all and can’t tie it to any booking, contact your card issuer and dispute it as potentially unauthorized. Your issuer can help investigate and, if appropriate, reverse the charge. Allianz confirmation. Show how to look up a policy at allianztravelinsurance.com. Match the charge date and amount to a specific booking.

How Slash Helps Business Cardholders

If you're a finance manager or business traveler and you saw this charge on a company card, you may have been a bit alarmed. Slash is a business banking platform that automatically identifies and categorizes travel insurance charges, reducing time spent reconciling unfamiliar merchant names. Don't stress about surprise charges -- get in touch with Slash today.


What to do if you don’t recognize this charge

Spot, verify, and resolve suspicious charges in minutes.

  • Contact your bank.

    Call your bank using the number on the back of your card.

  • Contact the merchant.

    Call their customer service to verify the charge and get transaction details.

  • Dispute the charge & monitor account.

    If it appears fraudulent, report it to your bank or card issuer.

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