ACH Return Code R19: Amount Field Error

Account type: Consumer and Non-Consumer

Time Frame for Return: Next file delivery time after processing

SEC Codes: All

ISO Code: AM12

What is an ACH Return Code?

An ACH return code is a standardized code used to explain why an Automated Clearing House (ACH) transaction was returned by the receiving bank.

Codes are issued by the Receiving Depository Financial Institution (RDFI) and maintained by Nacha, the organization that governs the ACH Network. Certain codes may apply to consumer accounts, non-consumer (business) accounts, or both. These codes help banks, payment processors, and originators understand what went wrong during an ACH transaction so they can determine the appropriate next steps, such as retrying the payment, correcting information, or contacting the customer.

Why you're seeing ACH Return Code R19

Code R19 means there was an issue with the amount field on the ACH entry, preventing it from being processed. This may have occurred because:

• The amount field was non-numeric or improperly formatted. The dollar amount may have included invalid characters, missing digits, or an incorrect number of decimal places.
• The amount was zero when a non-zero amount was required. Certain ACH entries, including most debit and credit transactions, cannot be submitted with a zero-dollar amount unless explicitly permitted by the SEC code.
• The amount exceeded limits for the SEC code used. Some SEC codes or entry types impose maximum dollar thresholds, and amounts above those limits are automatically rejected.

Sending ACH Payments with Slash

You can send domestic or international ACH payments using Slash by following these steps:

1. Navigate to the Payments dashboard and click Transfer Funds in the top-right corner.
2. Select a recipient using saved contact and banking information, or add a new recipient by entering their contact and bank details.
3. Choose the Slash account you want to use as the payment source, select ACH Transfer as the payment method, choose the destination bank account, and enter the payment amount (in USD).
4. Optionally, send the recipient an email confirmation with a payment description. You can also add a memo with internal notes that are visible only to you and other Slash account administrators.
5. Review the recipient's bank name, account number, and ACH routing number to ensure the payment details are correct.
6. Once all information is confirmed, click Send Payment.

Slash offers 24/7 support by phone and email to help resolve any issues with sending payments. You can also improve how you manage ACH transfers by scheduling recurring ACH payments, receiving low-balance notifications, and tracking returned payments alongside other transactions. With Slash, you can view all account balances, ACH activity, and transfers in one centralized dashboard.