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R26

ACH Return Code R26: Mandatory Field Error

Mandatory Field Error

Account Type: Consumer and Non-Consumer

Time Frame for Return: Next file delivery time after processing

SEC Codes: All

ISO Code: FF02

What is an ACH Return Code?

An ACH return code is a standardized code used to explain why an Automated Clearing House (ACH) transaction was returned by the receiving bank.

Codes are issued by the Receiving Depository Financial Institution (RDFI) and maintained by Nacha, the organization that governs the ACH Network. Certain codes may apply to consumer accounts, non-consumer (business) accounts, or both. These codes help banks, payment processors, and originators understand what went wrong during an ACH transaction so they can determine the appropriate next steps, such as retrying the payment, correcting information, or contacting the customer.

Why you're seeing ACH Return Code R26

Code R26 means there was an error in a mandatory field on the ACH entry. Mandatory fields are required for the ACH Network to process a transaction, and this return may have occurred because:

  • Required information was missing. One or more mandatory fields—such as the account number, routing number, transaction code, or amount—were not provided.
  • Mandatory data was present but invalid. A required field contained incorrect, incomplete, or improperly formatted information.
  • The entry failed basic ACH validation rules. The transaction did not meet minimum formatting or data requirements needed for processing.

Sending ACH Payments with Slash

You can send domestic or international ACH payments using Slash by following these steps:

  1. Navigate to the Payments dashboard and click Transfer Funds in the top-right corner.
  2. Select a recipient using saved contact and banking information, or add a new recipient by entering their contact and bank details.
  3. Choose the Slash account you want to use as the payment source, select ACH Transfer as the payment method, choose the destination bank account, and enter the payment amount (in USD).
  4. Optionally, send the recipient an email confirmation with a payment description. You can also add a memo with internal notes that are visible only to you and other Slash account administrators.
  5. Review the recipient's bank name, account number, and ACH routing number to ensure the payment details are correct.
  6. Once all information is confirmed, click Send Payment.

Slash offers 24/7 support by phone and email to help resolve any issues with sending payments. You can also improve how you manage ACH transfers by scheduling recurring ACH payments, receiving low-balance notifications, and tracking returned payments alongside other transactions. With Slash, you can view all account balances, ACH activity, and transfers in one centralized dashboard.

How to resolve this return code

Follow these steps to address and prevent this ACH return.

1

Identify the problematic field.

Review the original transaction carefully and identify which mandatory field caused the error, often noted in the return addenda.

2

Correct missing or invalid information.

Ensure all required fields are properly populated and formatted according to ACH standards.

3

Resubmit the corrected transaction.

Once all mandatory fields are complete and valid, resubmit the payment.

Send ACH payments with confidence

Slash provides real-time account validation, intelligent retry logic, and comprehensive analytics to help you minimize ACH returns and optimize your payment operations.

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