Reporting, Limits, and Observability Behind Bland's Growth with Slash

Bland IO is scaling quickly, powering voice AI for customer support, lead qualification, and high-volume calls. With growth came complexity, and they needed a spend platform that could keep pace with them without losing visibility.¹

According to co-founder and COO Sabhan, the search was straightforward. “There are a lot of different companies in the spend management space. The main reasons we chose Slash were ease of use, how quickly we could onboard, the cashback component, and to be honest, the other piece is just when you really like the team you’re working with.”

“The second you have a problem, you can ping someone. Having the chief growth officer or the founder just immediately respond goes a long way.”

What they needed

Before Slash, Bland had controls in place, but visibility was thin. Decisions required more digging than they had time for:

“Before using Slash we did have some level of spend controls, but the analytics and observability into which teams were spending what was a little bit lacking,” Saban explained. “On a weekly cadence, when you just want to know where spend is going, Slash makes it really easy to visualize and figure that out.”

“We’ve definitely run into places in the past where not having tight visibility and controls on cards has led to insane spending. Being able to set clear limits and have observability into spend prevents that type of situation.”

How they use Slash

The biggest shift happened inside the dashboard. Instead of scattered tools, Bland’s operators now have one place where everything connects, from cards to analytics to general oversight necessary for a functional COO.

“Fundamentally, as a COO, the biggest benefit is the amount of observability. I can go into one dashboard, see where all our spend is going, and immediately change limits or set different rules,” Sabhan said. “The feedback loop between amazing analytics and granular spend controls is excellent.”

With better analytics informing their controls, and those controls generating new insights, Bland now moves through financial decisions with far more speed and clarity.

Why it matters

AI companies scale in sprints, but spend can swing week to week. Clear visibility and strict controls help maintain oversight, clarity, and control on your finances while keeping pace with the growth demands.

Slash gives Bland:

• simple analytics that answer real questions

• card controls that prevent runaway spend

• instant limit edits when something changes

• fast onboarding for new employees or functions

• meaningful cashback without friction

• support from people who actually respond and understand the product

What this means going forward

Bland is building the future of voice AI. Slash is building financial tools for companies like Bland that move quickly and rely on clarity to stay efficient.

The result is a partnership designed for long-term scale. “We’re super happy customers. We really appreciate the product,” Sabban said. “We’re really excited to continue growing with Slash.”